K&A Conquers Complex PACS Systems Integration for MetLife Building

At MetLife Building, K&A completed PACS systems integration for multi-tenant access control across 39 tenants and thousands of credentials.

MetLife Logo: a case study in PACS systems integration for multi-tenant access control
MetLife / Tishman Speyer
Early 2020
New York, NY

In August 2020, Tishman Speyer brought K&A in for a critical access control project at the 59-story MetLife Building at 200 Park Avenue.

With dozens of tenants — from enterprise companies with specialized PACS requirements to small businesses still using legacy RFID readers — consolidating to a single secure credential was a massive puzzle. Every tenant system differed in technology, maintenance, and security standards, creating major challenges for a building-wide solution.

The goal was to create one interoperable credential for every user while preserving landlord-controlled security. Already serving as secure credential custodian across multiple Tishman Speyer properties, K&A brought the technical expertise and enterprise experience needed to solve the problem.

“We knew we needed to get the job done right – the first time.”

We get the job done right the first time.

The Solution

PACS Systems Integration for Multi-Tenant Access Control

K&A approached the MetLife Building challenge with a structured, technical strategy designed to make every tenant system work together.

By carefully testing and validating every configuration, K&A ensured tenants could move seamlessly between common areas and private office spaces without disruption.

For more information, explore our PACS systems integration for multi-tenant access control

The Results

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Tenants Re-Badged

All 39 tenants were re-badged within a unified access control system tailored to the needs of each organization.

The result was secure, seamless access throughout the building.

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Outdated Cards Upgraded

More than 15,000 outdated access cards were transitioned to the upgraded building-wide system.

K&A completed the migration without disrupting daily tenant operations.

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PACS Turnstile Readers Installed

K&A installed 20 new PACS turnstile readers to support secure access throughout MetLife Building.

These readers allow tenants to move reliably between common areas and private office spaces.

access control systems card and reader analysis
At K&A — We do ID right.

Need to Unify Access Control Across Your Property?

Complex buildings require more than new credentials — they need a complete strategy for making multiple systems work together. Partner with K&A to modernize tenant access, improve security, and create a seamless experience across your property.