Hospital credential security depends on expert training to ensure on-site personnel are proficient in using and maintaining ID card printers.
To safeguard its network, Johns Hopkins required training to re-badge staff across eight hospitals with secure IDs.
When K&A first met with Johns Hopkins security in 1994, the hospital relied on paper IDs with printed numbers and barcodes sealed inside laminate covers – an approach that lacked durability and posed serious security risks. Even after an initial upgrade, staff remained vulnerable to rapidly evolving credentialing technology. Johns Hopkins needed more than an equipment vendor; they needed a long-term partner to guide them through each advancement. Transitioning to a digital ID system required robust card printers, reliable uptime, and comprehensive staff training across software, cameras, computers, and printers – all within a demanding healthcare environment.
"30 years ago it was starting from scratch to build their ID badging system. Along the way, we’ve been able to help them evolve to a more secure system.”
We’ve helped them evolve to a more secure system.
K&A created durable badge designs and templates that remain the foundation of the Johns Hopkins system today, evolving alongside technology. They delivered expert, hands-on training at every hospital, ensuring staff could confidently operate each new generation of equipment. More than 30 years later, K&A continues to support system updates, configure new printers, provide remote training, and deliver rapid repairs and replacements, keeping Johns Hopkins secure and operational.
Secure IDs are now used across Johns Hopkins’ healthcare network, with K&A’s training empowering staff to confidently manage ID badging systems on-site.
K&A supplies and maintains this fleet of ID card printers, facilitating seamless migrations, training staff, and providing each hospital with a dedicated point of contact for on-call support.
For over three decades and through four printer migrations, K&A’s training has enabled Johns Hopkins staff to confidently manage everything from routine badge printing to large-scale rebadging projects.
